Acceptance of Terms

By using SupportMyIEP, you agree to these Terms of Service. If you do not agree with these terms, do not use our services. These terms apply to all users of supportmyiep.com and any associated services.

Service Description

SupportMyIEP provides:

Services Are Educational, Not Legal Advice

Important Legal Notice: SupportMyIEP and its team provide educational guidance and advocacy support, not legal representation or legal advice. The information provided by our tools and advocates is not a substitute for legal counsel.

For legal advice or legal representation in due process hearings, mediation, or litigation, please consult a licensed special education attorney. Our AI analysis is based on general IDEA (Individuals with Disabilities Education Act) principles and should not be treated as a legal opinion.

If you are involved in a due process hearing, seek an attorney. We can help you understand your rights — but we are not a law firm.

Massachusetts Services

Our consultation services are primarily focused on Massachusetts families. While our AI tools provide general IDEA-based guidance applicable across all states, our human advocates have specific expertise in Massachusetts special education law and local district practices.

Massachusetts residents may access both remote consultation sessions and in-person support where available.

Account & Payment Terms

IEP analysis is available as a one-time purchase. Consultation sessions are prepaid via Stripe. All fees are in U.S. dollars. Consultation fees are non-refundable per our Refund Policy.

For subscription-based access, your subscription will renew automatically at the end of each billing period. You may cancel at any time.

Results Accepted As-Is

AI-generated IEP analyses are provided as-is based on the text you submit. We make no guarantees about the accuracy, completeness, or outcome of any analysis. The analysis represents a professional educational opinion, not a legal finding.

You are responsible for reviewing, understanding, and making decisions based on your IEP. Do not rely on our analysis as the sole basis for any legal action.

User Responsibilities

By using SupportMyIEP, you confirm that:

Limitation of Liability

SupportMyIEP and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. We make no warranties beyond those expressly stated here.

Intellectual Property

The SupportMyIEP name, logo, and all original content are property of Polsia Inc. You may not reproduce, copy, or repurpose our materials without written permission.

Termination

We reserve the right to suspend or terminate your access to SupportMyIEP at any time for violation of these terms or any abusive use of our services.

Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, USA, without regard to conflict of law provisions. Any disputes shall be resolved in Massachusetts courts.

Contact

Questions about these terms? Contact us at support@polsia.com.

Changes to These Terms

We may update these Terms at any time. Continued use of SupportMyIEP after any changes constitutes acceptance of the updated Terms. The most current version is always available at supportmyiep.com/terms.